info@jacobjewett.me
(856) 210-9795

A tried and tested, dedicated individual with the goal of obtaining a more demanding and rewarding position in the computer/networking industry.

Bachelor of Science, Cybersecurity and Information Assurance (Partial)

• C182: Introduction to IT
• C836: Fundamentals of Information Security
• C846: Business of IT - Applications/ITIL: Foundation Certification (Passed: 6/27/2018)
• C779: Web Development Foundations/CIW - Site Development Associate (Passed: 7/17/2018)
• C393: IT Foundations/CompTIA A+ 220-901 (Passed: 9/14/2018)
• C394: IT Applications/CompTIA A+ 220-902 (Passed: 9/21/2018)
• C173: Scripting and Programming Foundations
• C837: Managing Web Security (Current Course)

Information Systems Engineer

• Obtained an Associates in Science Degree
• Program specializing in Novell/Microsoft NT 2000

Lead Cybersecurity Engineer (Mar 2024 - Current)

• Lead Engineer/Designated Expert for multiple platforms related to SEIM, Endpoint Security, Enterprise Security and Other Emerging Technologies.
• Redesigned and Implemented Corporate Internet Security Structure to allow for reduced administrative cycles and alignment with current Best Practices.
• Key in the development of Junior and associate level security team members.
• Security Awareness Champion/Advocate.

Platform Engineer Security[Senior Specialist](Oct 2021 - Mar 2024)

• Lead the Implementation of Security Platforms
• Management of 3rd Party Vendors

Senior Incident Response Analyst (Apr 2020 - Oct 2021)

• Respond to active security threats, activate steps to remediate, perform forensic analysis and report.
• Principle responsible for the management of the Enterprise SEIM.
• Participate in the Red Team, Blue Team exercises to identify possible weaknesses and assist in remediating the resulting findings.
• Work with I.T., Business Leaders, and Third Parties to mitigate the impact of the risk.
• Review industry frameworks and best practice to advance controls in network/perimeter security.

IT Security Analyst - Specializing in Vulnerability Management (Oct 2017 - Apr 2020)

• Application / Web Vulnerability Testing, Analysis and Reporting.
• Responsible for Vulnerability Management Infrastructure. Built the entire system from analyzing vendor requirements, placement of head servers, placement of sensors/scanners, agent deployment strategy and continuing management of the infrastructure.
• Researched and analyzed active/high/critical vulnerabilities in the wild, compiled researched information and presented it in a concise format to be disseminated to the required teams. Provided instructions and guidance to resolve vulnerabilities.
• Worked with teams responsible for remediating Identified vulnerabilities by verifying steps performed by the teams satisfied the resolution of the vulnerability in a timely manner.
• Met or exceeded expectations with Ad-hoc responsibilities as assigned.

Systems Specialist (Level 2)

• Help manage a 350+ Server Data Center, with 10 branch offices.
• Manage and maintain the company’s corporate SharePoint site and infrastructure.
• Change Management.
• SOX Controls Reporting.
• Assist Service Desk staff with issues.
• Meet and provide individual departments with solutions and support.
• Working with; MS Server 2003/2008, MS SharePoint 2010, MS SQL 2008 R2, MS Exchange 2010, VMWare, VCenter, VSphere, VRanger, Symantec Endpoint/Enterprise Vault/Backup Exec, Windows XP/7/8/8.1 and MS Office 2010/2013

Lead Computer Services Technician Instructor (Dec 2014 - Oct 2015)

• Maintained student records.
• Teach Windows Server 2008 R2
• Teach Operating Systems; Windows 7/8.1, Linux.
• CompTIA A+ and Network+ Certification Training.
• Cuatomer Service and Professionalism Training.
• Student Mentoring.

Lead Business Office Administration Instructor (Feb 2012 - Sep 2014)

• Instruct students in the BOA program, professionalism, human resource, marketing and basic accounting skills needed for entry level jobs.
• Currently assisting in developing MOD objective delivery in the Business Office Administration program.
• Mentoring and assisting newer Instructors.
• Assisting fellow instructors with technology issues and/or needs.
• Assisting management with various tasks.
• Striving to find growth and opportunity within the company.
• Maintained student records.

IT Services Manager

• Rebuilt from the ground up, the entire network. Improved productivity and vastly decreased network downtime.
• Maintained company’s internal and external network.
• Handle technology needs of customers.
• Certified in Adobe product sales.
• Virtual server and workstation management, both in the cloud and locally, using Citrix as well as HyperV.

Senior Computer Support Technician Instructor

• Instruct students in the CST program, professionalism, customer service and skills needed for entry level jobs in the Information Technology (IT) industry.
• Taught all of the MODs included in the CST program multiple times.
• Classes Taught;
  • ITW101 – Introduction to Software; Microsoft Windows XP/Vista/7.
  • ITB101 – Introduction Systems Technology.
  • CSB120 – Desktop Operating Systems: Microsoft Windows XP/Vista/7.
  • CSG120 – Networking Fundamentals; Followed CompTIA Network+ Objectives.
  • CSP140 – Server Fundamentals; Microsoft Server 2003/2008.
  • CSO140 – Network Security; Following CompTIA Security+ Objectives.
  • CSR140 – Open Source Systems; Following CompTIA Linux+ Objectives.
  • CST140 – Software Applications; Microsoft Office 2007 Word/Excel/PowerPoint/Access.
  • CSY140 – Desktop Administration; Microsoft Windows XP/Server 2003.
• Maintained student records.

Senior Network Technician

• Assisted the owner of the company with gaining new clients and up selling current clients.
• Assessed current client networks, planned for upgrades and additions per clients request.
• Repaired and maintained HP Laser printers (1000, 2000, 3000, 4000, 5000, 8000, 9000 series printers.  Color and Monochrome.)
• Repaired and maintained OKI Laser and Impact printers (320, 640, 590, 3410 and other series.) 
• Helped manage multiple customer networks, that included working with MS Server 2000/2003/2008, MS SBS Server 2003/2008, MS Exchange Server 2003/2007, Linux Files/Web Servers.
• Worked with and helped maintain ShoreTel Phones.
• Managed customers sites remotely using Kaseya Managed IT Services System and assisted in the management of the Kaseya Server itself.
• Setup and maintained customers with Reflection email filtering service.
• Managed my workflow using Connectwise.
• Used Logmein and Zenith Managed Services to remotely connect to clients and solve different network and end user issues. 

Senior Network Technician

• Helped manage multiple customer networks, that included working with MS Server 2000/2003/2008, MS SBS Server 2003/2008, MS Exchange Server 2003/2007, Linux Files/Web Servers.
• Trained in and worked with Cisco Smart Business Communications System (Cisco’s Phone System for Small Businesses.)
• Worked with and managed Cisco Switches, Routers and Firewalls.
• Trained, worked with, and managed MxLogic Systems as a solution provider (mxlogic.com).
• Managed my workflow using Connectwise.
• Used Logmein and Zenith Managed Services to remotely connect to clients and solve different network and end user issues. 

President and CEO

• Handled management of IT Customers.
• Built a business customer base of 25 companies.
• Marketed and networked with multiple local businesses.
• Consulted and Quoted products and services to client and potential customers.
• Managed interaction and workflow of employees with clients.
• Implemented and streamlined a process of malware removal that was not only 98% effective, but ensured that the customer’s data was safe from corruption and/or loss.
• Implemented and maintained multiple Microsoft Networks following published standards and practices.
• Implemented and maintained user, machine, file and backup policies.
• Setup and operated a Kaseya Managed IT Services System for use with customers.

IT Services Manager

• Handled all service and management of IT Customers.
• Managed multiple customer networks.  Ranging from three to 150 users.
• Provide Help Desk support for Customers.
• Performed multiple swing migrations (Old to New Hardware, SBS2000 to SBS2003, SBS to Win2003.
• Managed and serviced multiple Exchange 2003 and 2007 servers.
• Managed and updated IBM AS/400 Servers.
• Built and maintained Red Hat Linux File/Mail/WEB Servers.
• Built and maintained multiple websites for customers.

Computer Lab Technician/Webmaster

• Keep School Domain user information updated and correct.
• Provide support for AS400 terminals.
• Provide Help Desk support for staff and students.
• Help District Tech when needed.
• Run the D-35 Computer Lab.
• Called on by school administration to take care of various tasks.

School Computer Technician

• Maintain School servers.
• Provide service and support to teachers and school staff.
• Provide Help Desk support.
• Assist District when needed.

Computer Sales / Customer Service

• Computer Sales/Service/Support.
• Customer Care and Satisfaction.
• Offered Management Position three Months after starting.
• Provide Help Desk support.
• Number 1 in Computer Sales in the Western Region for three consecutive months and held that title again on two other occasions. (Region included CA, NV, AZ, HI and WA.)
• Number 1 in MaxAssurance Sales in the Western Region six different Months two of them consecutively.

Computer Technician Level 1

• Breakdown, move and setup computers in designated classrooms.
• Upgrade and repair classroom and office workstations.
• Install a variety of software needed for classes.
• Provide Help Desk Support for staff.

I have been the top Individual Volunteer representing the Campbell's Company for three consecutive years, personally accounting for more than 5% of the company's total yearly cumulative volunteerism hours.

I currently volunteer for the Garden State Council of the Boy Scouts of America. There I volunteer as a Unit Commissioner, Venturing Advisor, Venturing Membership Chair, Technology Committee Advisor and Merit Badge Counselor as well as other opportunities as they arise. Past experience includes thirteen summers volunteering at Boy Scout Camp and a High School IT Support team.